Frustration and fear is a natural thing that a person may feel with aging. As a person ages they experience metal and physical challenges. I used to work in a pharmacy and I dealt with many frustrated elderly people. Most of them had a tight budget which they have to live off of. Some of the patients had to rely on others for transportation. All these things can impact a person’s attitude. I had many elderly patients that would forget what medications they needed to fill or how to take them. It was very scary and concerning for me to see elderly patients mistaking their medications out of confusion. My grandparents are getting older and my family has some concerns about them driving far distances. I’m sure if they approach this concern with my grandparents they with become very frustrated. In their minds they are perfectly capable of driving anyplace they choose. I agree in the manuscript that if anger or frustration is directed towards you from an elderly person, the best thing to do is stay calm. I would always handle patients this way and they would normally calm down and feel bad for acting out in an unhealthy way.
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